We are all aware that every organisation needs to grow. But that can’t happen unless your people are growing... and one of the most effective ways to develop your people is to delegate. Delegation frees your staff from everyday tasks so they can do what they’re there for - to manage, and most importantly - to plan. It develops your staff - builds your team...

These days all organisations, be they Government or Private Industry, are faced with hard times, hard competition and the constant requirement to justify their existence. Today, smart employees realise that looking after yourself and your organisation is really the same thing. The best way to do the right thing for yourself and your organisation is simply to do your job effectively and well.

A promotion to a management or supervisory role can create a myriad of challenges for the person involved. So many people are placed in management or supervisory roles because of their technical experience in a given area. Poor management skills can lead to many staff problems and can even threaten the viability of your company or organisation.

All Performance Appraisal Systems rely upon one basic premise and their success (or lack of it) will reflect this factor which is - "that all parties involved in the system understand the process and believe implicitly in the fairness with which it will be applied".

Whether you’re dealing with a motivational issue, helping someone in a time of personal crisis, resolving conflict, or building someone’s confidence, understanding the key steps involved in coaching is vital to enhancing performance in your organisation.

Problems occur in every business. The way these problems are dealt with can have a significant effect on an organisation’s bottom line. While it is true that some big problems can cost organisations a lot of money, the reality is that most problems are relatively small and result in a range of inefficiencies. Cumulatively these problems often lead to a lot of wasted time and frustrations for certain individuals, work teams and sometimes whole departments.

Most people recognise that to succeed you need a plan and the first part of successful planning is to identify and establish a meaningful and challenging goal.

Being an assertive person is more than adopting a communication “style”, or taking on a manner or pose in order to achieve a desired result. Assertiveness is one part of the total person and is an attitude towards yourself and other people and includes accepting total responsibility for your actions. Assertiveness is therefore a reflection of the person.